A Study of the Mainland China’s Direct Selling Market Access and Control

【Abstract】

Even though the Mainland China has publicly announced a ban of multi-level sales in 1998, however the country still make a promise to the World Trade Organization (WTO) that the country will open up the direct selling market. This paper looked at the evolution and difficulties that are encountered by direct selling companies in the Mainland China, including both Taiwanese businessmen and foreign businessmen (in particular the American businessmen), how are they going to cope in the unique socialist economy system with regard to the lift of ban on direct selling and the legislation development in the Mainland China. In addition, this study also explored the impacts of the promulgations of “Regulations on Direct Sale Administration” and “Regulations on the Banning of Pyramid Selling” in 2005 on the Mainland China’s direct selling market and the entry of Taiwanese businessmen into the market, the differences of cross-Straits’ multi-level sales industry policies, and the affect of the enforcement of Mainland China’s direct selling policy on Taiwanese multi-level sales industry.
The direct selling industry in the Mainland China began in the twentieth century or the early 1990s. In the beginning, the Chinese government adopted loosen and tolerant attitudes towards direct selling. However, the lack of understanding on direct selling and the inadequacy of relevant regulations prescription have led to market confusions in direct selling and social and economic disorder, consequently, the government has imposed economic control for the industry with a reason of market failure and finally came up with a decision of complete ban on direct selling. In 2005, the Mainland China in accordance with the promise made in the accession to the World Trade Organization has promulgated and formally implemented “Regulations on the Banning of Pyramid Selling” and “Regulations on Direct Sale Administration”, allowing a limited reopening of the direct selling market.

Although “Regulations on Direct Sale Administration” allows “wholesale or retail services to be carried out at any location”, but the multi-level sales is completely banned, and as a result, the direct sales companies that have mostly sold its products through multi-level sales channels must make huge adjustment in its modes of operation. This paper presented relevant information concerning problems that may be encountered after the Mainland China opens up its direct selling market and made suggestions for the said problems:

  1. Legal dimension
    The first direct selling company started its operation in the Mainland China in 1990, since then, the supplementations of the relevant laws and regulations are constantly made. The administrative policies are always changed and varied. The promulgation of “Regulations on Direct Sale Administration” only showed that the Mainland China has no option and thus adopted legislation that gave the smallest impact on the China society, as a way to fulfill the promise of WTO accession. However, for the sake of being certain and able to control direct selling industry, “Regulations on the Banning of Pyramid Selling” was also promulgated so as to completely ban multi-level sales activities, an operation that the industry has very much looked forward for its opening. Furthermore, the “Regulations on Direct Sale Administration” included stipulations on the governing of multi-level sales that are more stringent than those of the other countries. The stipulation of “approval system” and its strict qualifications for application is more controversial among all other stipulations. There are many restrictions on the qualification of direct salesperson, qualification of training class’s lecturer, area for holding direct selling activities and remunerations of direct salespersons. Such restrictions indeed will affect the business freedom of an enterprise. And, the Ministry of Commerce in the Mainland China has recently published several complementary measures, including “Measures to Govern Training of Direct Salespersons”, “Measures to Govern Direct Selling Company’s Information Reporting and Disclosure” and “Measures to Govern the Collection, Payment and Use of Direct Selling Company’s Deposit” on its official website. The direct selling companies are requested to report to the Ministry of Commerce and the Headquarter of Industry and Commerce the incomes and taxes of its direct salespersons and companies before the fifteenth of each month. Such request has more seriously affected the time for a company to close its account and its sales and returned purchase system. Therefore, the company that intends to enter the China’s direct selling market must think about the ways to cope with these regulations and measures.

  2. Risk of transformation
    In the Mainland China, the promulgation of law of complete banning on multi-level sales has forced the companies that intend to enter the direct selling market of the Mainland China to revise its mode of direct selling operation to the way that is permitted by the current law, that is to adopt a localized tactics in Mainland China when planning its global business strategy. However, there are risks and uncertainty associated with transformation as there is a change of business tactics in the transformation and the process of transformation varies from country to country due to differences in national conditions or laws and regulations. Therefore, the direct selling companies have to take heed of that they no longer can use the past success experience of multi-level sales, such as the combination of multi-level sales organization, product and bonus system, to operate the business and create sales. They instead have to face the harsh challenges of creating the unprecedented success experience of single level direct selling, developing legal direct salesperson’s bonus and direct salespersons recruitment systems, also the ways to utilize local human resources or to compete with the local direct selling companies.
    In addition, the direct selling companies also have to pay high threshold of start-up capital, monthly deposit, and expenses for direct salespersons’ trainings and examinations, thus the costs for the companies inevitably will increase tremendously. The amount of capital invested obviously is different from the cost of multi-level sales that is determined by the connection, cooperation and guidance between the upper and lower levels. Moreover, according to the regulations of “Measures to Govern Direct Selling Company’s Information Reporting and Disclosure” and “Measures to Govern the Collection, Payment and Use of Direct Selling Company’s Deposit”, the unexpected administrative cost for direct selling companies would increase every month. The direct selling companies that have made decisions to enter the Mainland China’s market must confront the aforementioned problems and adjust their pace and direction according to the effects brought by these problems.
    An observation of the Mainland China government’s “five stops and four revisions” policy changes for direct selling industry in the past ten years indicates that the companies that enter the Mainland China’s market indeed must have well-planned risk management policies. Although the direct selling market of domestic is almost saturated, nevertheless the legal system in Domestic is perfectly planned; therefore, the Taiwanese direct selling companies should consider the market of Domestic as a good base for both offensive and defensive strategies. This paper suggested that the companies that have aggressively taken action to enter the Mainland China’s direct selling market should be cautious, “stop, listen and look” before action, they even should not hastily neglect their Taiwanese market.

Researcher: Wu, Tsui-Feng
Yeh, Tien-Fu
Hsu, Hung-Jen
Kuo, An-Chi